The ask was to redesign their shipping flow to make it easier for new users to understand and high quantity users to more quickly complete their tasks. We needed to do this while also making the pages look cleaner and more organized, but without elimenating any of the many edge case functionality and limiting the screens to a tablet, landscape view, with no scroll. To accomplish this we went through many iterations before settling on a three column grid, where the large central column is always where the work is being done, the left column serves as navigation, and the right column is the users receipt.
Step 1: Sign in if you are an account holder, Fill in to and from addresses.
Step 2: Select type of package and then add package details. Add up to twenty packages per shipment.
Step 3: Select your shipping type and details.
Step 4: Select payment method and fill in details.
Step 5: Review selections and submit.
The clients were happy with this work and I passed the baton to our graphic designer who began bringing the design to life.